Privacy Policy

North Propulsion ApS, Fysikvej 312, 2800 Kongens Lyngby, Denmark, is the data controller for personal data collected via this website. For any privacy enquiry, contact privacy@northpropulsion.com.

We collect only what you submit through the contact and quote-request forms: your name, work email, company, role, and any mission details or free-text message you include. We do not use tracking cookies, advertising pixels or third-party analytics. The basket on this site stores its contents in your browser's local storage only.

We process this information to respond to your enquiry, prepare a quotation and manage the resulting B2B commercial relationship. The legal basis is performance of a contract or steps prior to entering a contract (GDPR Art. 6(1)(b)) and our legitimate interest in handling sales enquiries (GDPR Art. 6(1)(f)). We do not use your data for marketing without separate consent.

Form submissions are delivered to our company email inbox through our email service provider and stored in our CRM system for sales follow-up. Both are acting as data processors on our behalf. This website is hosted on our hosting provider's infrastructure; form submissions are not stored in the site's database. We do not sell or share your data with any third party for marketing purposes.

Our CRM provider stores data on infrastructure located in the United States. Transfers outside the European Economic Area are covered by the European Commission's Standard Contractual Clauses (SCCs) and supplementary technical safeguards provided by the processor.

We retain enquiry and quote-related personal data for up to five (5) years from the last meaningful interaction, to support ongoing commercial discussions, recurring orders and warranty claims. We may retain data for longer where required by applicable accounting, tax, export-control or other legal obligations. After the retention period, data is deleted or anonymised.

Under GDPR you have the right to access, correct, delete or restrict processing of your personal data, the right to data portability, and the right to object to processing based on legitimate interest. To exercise these rights, email privacy@northpropulsion.com. You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet, datatilsynet.dk).

This website does not set tracking, analytics or advertising cookies. We use only strictly necessary browser storage (local storage) to remember the contents of your basket on this device. No cookie consent banner is required for this use.

We apply industry-standard technical and organisational measures to protect personal data, including encrypted transport (HTTPS), access control on our email and CRM systems, and the principle of least privilege for staff handling enquiries.

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.